Privacy Policy

Last Modified: September 17, 2026

Introduction

Kanaloa Realty LLC (“Kanaloa Realty,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website at kanaloarealty.com (the “Site”), making an inquiry, booking a property, or otherwise interacting with us.

This Privacy Policy explains what information we may collect, how we use and share that information, and the choices you may have regarding your information.

By accessing or using the Site or providing information to us through the Site, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, as well as certain information that is collected automatically when you use our Site.

Information You Provide

Depending on how you interact with us, we may collect information such as:

  • Your name
  • Email address
  • Telephone number
  • Billing and contact information
  • Reservation and booking information
  • Arrival and departure dates
  • Number of guests
  • Property preferences
  • Messages, inquiries, and communications you send to us
  • Information you provide when requesting information about our services
  • Information reasonably necessary to process or manage a reservation
  • Other information you voluntarily provide to us
  • If payment information is required for a reservation, payment processing may be handled by Guesty or another third-party payment processor. Kanaloa Realty does not necessarily receive or store your complete payment card information.

Information Collected Automatically

When you access our Site, certain technical information may be collected automatically by the website platform or service providers supporting the Site. This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate location derived from your IP address
  • Pages visited
  • Date and time of access
  • Referring website or source
  • Interactions with the Site
  • Other technical or usage information
  • This information may be used to operate, secure, maintain, and improve the Site and understand how visitors interact with it.

How We Receive Information

We may receive information:

  • Directly from you when you submit an inquiry, make a reservation, contact us, or otherwise provide information;
  • Through your use of our Site;
  • Through Guesty and other technology providers used to operate our website and reservation system;
  • From booking platforms through which you make a reservation, such as Airbnb, Vrbo, or Booking.com;
  • From payment processors and other service providers involved in processing or managing reservations; and
  • From advertising, analytics, or similar service providers, where applicable.

Information received from a third-party booking platform may also be subject to that platform's own privacy policy.

How We Use Your Information

We may use information we collect for legitimate business purposes, including to:

  • Process, confirm, modify, and manage reservations;
  • Provide accommodations and related services;
  • Communicate with guests before, during, and after a stay;
  • Respond to inquiries and customer service requests;
  • Send reservation confirmations, check-in information, property instructions, and other transactional communications;
  • Process or facilitate payments;
  • Prevent fraud, misuse, and security incidents;
  • Operate, maintain, secure, and improve our Site;
  • Understand how visitors use our Site;
  • Improve our properties, services, and guest experience;
  • Maintain business, accounting, and reservation records;
  • Comply with applicable laws, regulations, tax obligations, legal processes, and governmental requests;
  • Enforce our agreements, policies, and legal rights;
  • Protect the safety, rights, and property of Kanaloa Realty, our guests, property owners, service providers, and others;
  • Market or advertise our properties and services, where permitted by law; and
  • Carry out other purposes disclosed to you when information is collected.

How We Share Information

We do not sell your personal information.

We may share personal information when reasonably necessary to operate our business, provide our services, or manage reservations.

This may include sharing information with:

  • Guesty, which provides technology used for our website, property management, reservation management, and related services;
  • Booking platforms, such as Airbnb, Vrbo, and Booking.com, when applicable to a reservation;
  • Payment processors and financial service providers used to process reservation payments, refunds, deposits, or other transactions;
  • Property owners, where necessary to operate or manage a property;
  • Cleaning, maintenance, and other service providers when information is reasonably necessary to prepare or service a property;
  • Website hosting and technology providers that help us operate and secure the Site;
  • Analytics and advertising providers, if such services are used;
  • Professional advisers, such as accountants, attorneys, insurers, or consultants, where appropriate; and
  • Government authorities or law enforcement when required or permitted by law.

Service providers may only receive information reasonably necessary for the services they perform for us, subject to their agreements with us and/or their own applicable privacy obligations.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary or appropriate to:

  • Comply with applicable law, regulation, court order, subpoena, legal process, or governmental request;
  • Investigate or prevent suspected fraud, illegal activity, security incidents, or violations of our policies;
  • Establish, exercise, or defend legal claims;
  • Protect the rights, property, security, or safety of Kanaloa Realty, our guests, property owners, service providers, or others; or
  • Cooperate with law enforcement or regulatory authorities.


Cookies and Similar Technologies

Our Site and the third-party services used to operate it may use cookies or similar technologies.

Cookies are small files or pieces of information stored or accessed by a website through your browser or device. They may be used for functions such as maintaining website functionality, remembering preferences, measuring website performance, understanding how visitors use the Site, preventing fraud, or supporting advertising.

Some cookies or similar technologies may be provided by third parties whose services are integrated into the Site.

You can generally control cookies through your browser settings. Blocking or deleting certain cookies may affect the functionality of portions of the Site.

The specific cookies and technologies used on the Site may change as our website platform and integrations change.

Analytics and Advertising

We may use analytics or advertising services to understand website traffic, measure the effectiveness of advertising, and promote Kanaloa Realty's properties or services.

These providers may collect information about your browser, device, IP address, interactions with our Site, and the source through which you reached our Site.

If we use advertising platforms such as Meta or Google, those providers may process information according to their own privacy policies and settings.

You may be able to limit certain personalized advertising through the privacy or advertising settings provided by your browser, device, or the applicable advertising platform.

Third-Party Websites and Services

Our Site may contain links to or integrations with third-party websites and services, including booking platforms, payment providers, social media platforms, maps, and other services.

Kanaloa Realty does not control the privacy practices of third parties. Information you provide directly to a third party is governed by that third party's privacy policy and terms.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing our services, managing reservations, maintaining business and accounting records, resolving disputes, enforcing agreements, preventing fraud, and satisfying legal, tax, regulatory, or reporting requirements.

Retention periods may vary depending on the nature of the information and why it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it, subject to applicable legal and operational requirements.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We also rely on third-party technology and service providers to operate portions of our Site and reservation systems.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request information about personal information we maintain about you;
  • Request access to certain personal information;
  • Request correction of inaccurate information;
  • Request deletion of certain personal information;
  • Request that we restrict or object to certain processing;
  • Withdraw consent where processing is based on your consent; and
  • Opt out of certain marketing communications.

These rights may be subject to exceptions and limitations under applicable law. For example, we may need to retain certain information to comply with legal, accounting, tax, fraud-prevention, or contractual requirements.

To make a privacy-related request, contact us at alex@kanaloarealty.com.

We may need to verify your identity before completing certain requests.

Marketing Communications

If you choose to receive promotional communications from Kanaloa Realty, we may use contact information you provide to send information about our properties, services, promotions, or other relevant updates.

You may opt out of promotional email communications by using the unsubscribe option provided in the communication, when available, or by contacting us at kanaloarealty@gmail.com.

Even if you opt out of promotional communications, we may continue sending non-promotional communications that are necessary for an existing reservation, transaction, customer service matter, or other business relationship.

Children's Privacy

Our Site and services are not directed toward children, and we do not knowingly collect personal information directly from children in violation of applicable law.

Reservations must be made by individuals legally permitted to enter into the applicable reservation agreement.

If you believe a child has provided personal information to us improperly, please contact us at kanaloarealty@gmail.com so that we can review the matter and take appropriate action.

International Visitors

Our website and service providers may process or store information in the United States or other countries.

If you access the Site from outside the United States, your information may be transferred to and processed in jurisdictions whose data protection laws differ from those of your country.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Business Transfers

If Kanaloa Realty is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or legal requirements.

When we update this Privacy Policy, we will revise the “Last Modified” date at the top of this page. Material changes may also be communicated through the Site or by other appropriate means when required.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information associated with you, please contact:

Kanaloa Realty LLC
Email: alex@kanaloarealty.com